Frequently Asked Questions
Everything you need to know about your NIDA beauty experience.
Are NIDA products suitable for sensitive skin?
Yes, all NIDA products are dermatologically tested and formulated with clean, non-irritating ingredients specifically designed to be gentle on sensitive skin types.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Does NIDA test on animals?
Absolutely not. NIDA is a 100% cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange, provided it is at least 50% full.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.